Technical Support

We provide free, unlimited technical support for all registered users of the full version of TLOL Suite™ 3.0 for the first 30 days after purchase. Before contacting us, please make sure you have checked the relevant section of this manual, as well as the questions and answers found in  “Frequently asked questions”.

Our aim is to ensure that you are completely satisfied with TLOL Suite™ 3.0. We greatly welcome your suggestions and comments and will strive to implement your recommendations in succeeding versions.

You may contact us in any of the following ways:

By Email: (recommended for best response). Please include the

Your Subscription Number, full name, company name, address,

Product Key1

Product information

All information about the problem

By fax: (044) 24322015. If you send a fax, please include the following:

All information as requested for email support, plus

Telephone number

Return fax number

By telephone: (044) 32904460/32469718. Our technical support depart­ment is open Monday through Friday, 9:00 a.m. to 5:30 p.m. Please have all information as requested for email support ready before calling.

By mail. Please write to:

Technical Support Department

TaxLawsOnLine.Com Pvt. Ltd.

2, Vaithyaram Street, T. Nagar,


600 017


Please include the same information as requested for a fax inquiry.

Support after 30 days

If you need additional assistance beyond the initial 30-day free support period, please contact the Technical Support Department.

Upgrade Policy

As a subscriber to TLOL Suite™ 3.0 you automatically benefit from any soft­ware upgrades besides the promised data updates. “Major upgrades” are defined as significant improvements to the functionality of TLOL Suite™ 3.0 and are designated with new whole-digit version numbers (e.g., from ver­sion 2.x to 3.0).

Defective media Replacement

To replace defective media, please call our Technical Support Department at (044) 32904460/32469718. If you choose to write, please enclose only the defective disk(s), not the entire product package. If the disks are post­marked, or you call us for replacement, within 30 days of purchase, we will replace them free of charge. After this period, please contact our Technical Support Department for prices.

1.   Product Key can be found on opening the DVD mailer.